askmyGP

Martock and South Petherton Surgery now uses askmyGP as it’s online request system.

askmyGP is not for emergencies – If your problem is urgent, please call 999 or if you’re unsure call 111 for advice.

Requests are reviewed by a clinician during working hours and you will receive an update within one working day about what will happen next and when, which will depend on clinical urgency as determined by our team.

Click the image below to access askmyGP:

click to access askmyGP

Did you know?

If your request becomes a serious or life-threatening emergency, go straight to A&E or call 999.
Self-care guidance: https://www.nhs.uk/health-a-to-z/
Urgent issues: Yeovil Hospital Urgent Treatment Centre (UTC), open 7 days a week 09:00-21:00 or Chard/West Mendip (Glastonbury) UTCs, open 08:00 to 20:30
Minor illnesses: Local pharmacies through the Pharmacy First Scheme (no referral needed, can prescribe)
Self-referral services are also available on our website

 

REMEMBER you don’t always need to submit a request.

The NHS App can be used to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.

Self Care

Care for yourself at home

Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds

Pharmacy

Local expert advice

Minor Illnesses
Headaches
Stomach upsets
Bites & Stings

NHS 111

Non-emergency help

Feeling unwell?
Unsure?
Anxious?
Need help?

GP Advice

Out of hours: Call 111

Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions

UTC

Urgent Treatment Centres

Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes

A&E or 999

For emergencies only

Choking
Chest Pain
Blacking Out
Serious Blood Loss