Martock and South Petherton Surgeries uses Anima as it’s online consultation platform to support patients with their requests. To access the system, sign up and submit requests please click the “Submit a Request” button below or visit https://patients.animahealth.com
Anima is not for emergencies – If your problem is urgent, please call 999 or 111 immediately.
Requests are reviewed by a clinician during working hours, and we will contact you or invite you to an appointment when clinically appropriate.
Did you know?
- Self-care & guidance: Visit the NHS website for advice on common illnesses – https://www.nhs.uk/health-a-to-z/
- Urgent care: Chard Urgent Treatment Centre and West Mendip Urgent Treatment Centre (Glastonbury) are available without an appointment 7 days a week, 08:00 to 20:30
- Pharmacy First Scheme: Local pharmacies can assess and prescribe for minor conditions, including antibiotics if required – no GP referral needed.
- Self-referral pathways: Check our website for services you can access directly
REMEMBER you don’t always need to submit a request.
The NHS App can be used to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.
Self Care
Care for yourself at home
Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds
Pharmacy
Local expert advice
Minor Illnesses
Headaches
Stomach upsets
Bites & Stings
GP Advice
Out of hours: Call 111
Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions
UTC
Urgent Treatment Centres
Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes
A&E or 999
For emergencies only
Choking
Chest Pain
Blacking Out
Serious Blood Loss